Standard Delivery Timeframe: Orders will be dispatched within 7-15 working days from the date of purchase, subject to product availability and exceptions.

Urgent Requirements: Customers seeking urgent delivery are advised to confirm feasibility before placing the order.

Customized Products: Please note that the delivery timeframe for customized products may differ for every order.

Delivery Exceptions: Some products may have specific delivery timeframes or restrictions. Customers will be informed of any exceptions during purchase.

Shipping Charges: Shipping charges, if applicable, will be detailed during the checkout process based on product and destination.

Delivery Address Responsibility: Customers must provide accurate delivery addresses. DHINAM is not responsible for issues arising from incorrect addresses.

Delivery Confirmation and Reporting: Customers are encouraged to confirm receipt of their orders and report any discrepancies or damages within a specified timeframe for resolution.

Shipping Carrier: The goods ordered to be delivered within India will be shipped through outsourced services like India post ,Professional couriers or other third parties.

Order Updates: Customers will receive order updates, including tracking information and carrier name wherever applicable. Dhinam does not promise to personally follow up on the order. Customers are liable to track the order with the given information in the carrier's website.

Force Majeure: DHINAM will not be liable for delays or missed packages due to circumstances beyond reasonable control, such as natural disasters or disruptions in transportation services.

International Deliveries: International orders will be personally attended by us and the shipping charges  will be handled separately like the additional customs duties, taxes, or charges for international deliveries  which are the responsibility of the customer. Please write to us for international orders.